What does a digital transformation actually involve?
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We start with a deep analysis of your business, then design and build a bespoke set of platforms tailored to your operation. This can include automation systems, customer portals, business dashboards, payment integrations and conversational bots. Every element is built specifically for you.
How quickly can a project go live?
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The Launch plan goes live within 5 working days. Scale and Transform projects typically take 2 to 8 weeks depending on complexity. We agree a delivery timeline with you at the start of every project and we stick to it.
Do you build everything from scratch?
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Yes. Every platform we build is bespoke. We do not use off-the-shelf templates or white-label software. Your solution is designed around your specific business, your customers and your operation.
What kind of businesses do you work with?
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We work with businesses of all sizes across a wide range of sectors, including events, hospitality, charities, professional services, retail and more. If you have a business that involves customers, bookings, payments or repetitive manual processes, we can almost certainly help.
Can you integrate with our existing systems?
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Yes. We specialise in connecting systems together. Whether you use a CRM, accounting software, booking tools, email platforms or any other technology, we can integrate with thousands of applications. If it has an API, we can connect to it.
Is there a minimum contract?
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The Launch plan has no minimum contract and no setup fee. You can cancel at any time. Scale and Transform projects require a 12-month agreement because they involve significant bespoke development work built specifically around your business.
How is customer data handled and stored?
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All customer data is stored on secure UK-based servers and managed in full compliance with UK GDPR and data protection legislation. You retain complete ownership of your data at all times. We never sell or share customer data with third parties.
What is included in ongoing support?
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All plans include ongoing maintenance, platform updates and access to our support team. For Transform clients, we also provide a dedicated account manager and regular performance reviews to ensure your platforms continue to deliver results.
Can I see GorilllaBot in action before committing?
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Yes. We offer a free consultation where we will show you exactly what we have built for other businesses and what we would build for yours. There is no obligation to proceed and no sales pressure. Just an honest conversation.
Do you work with charities and non-profits?
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Yes. We have built platforms for some of the UK's largest charities, including donation management systems, WhatsApp fundraising platforms and real-time analytics dashboards. We understand the unique requirements of the non-profit sector.
Will I need technical knowledge to manage my platform?
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No. We design every platform so that it can be managed by your existing team without any technical expertise. We provide training on handover and we are always available if you need support. You should never feel dependent on us to keep things running.
What happens after the platform is launched?
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We do not disappear after launch. We monitor performance, make improvements based on real data and work with you to scale and evolve your platforms over time. Every system we build is designed to grow with your business.